Ice Cream Sandwich Line Supervisor

Production · Portland, Oregon
Department Production
Employment Type Full time non-exempt
Minimum Experience Mid-level
Compensation Negotiable

Ruby Jewel Ice Cream is home of the Northwest's #1 ice cream sandwich, and we are seeking energetic people to join our team!


We produce thousands of ice cream sandwiches each day at our production HQ to serve customers nationwide and the Sandwich Line Supervisor position has the responsibility for helping ensure that daily ice cream production targets are met.  This position needs to embrace the Ruby Jewel core values and understand their role as a member of our community who has an outsized impact on the quality of our product, the functioning of our team and the uniqueness of Ruby Jewel.  We expect approachability and accountability of this position.


Ruby Jewel employees are eligible for a full suite of company administered benefits including:


- Health/dental insurance

- Paid time off benefits (vacation and sick days)

- 401K retirement account

- Health Savings Account

- Short-term / long-term disability

- Life insurance

- 8 paid holidays per year (including your birthday)

- Production footwear allowance

- 50% discount at Ruby Jewel retail outlets


Plus, did we mention free ice cream sandwiches?


Applicants for this position must have availability Monday - Thursday / 10:00 AM - 9:00 PM


Principal Responsibilities:


  • Ensure daily production targets are met.  Work with Production Manager to adjust work flow and re-prioritize daily activities to accommodate for changes in schedule, staffing or equipment failures.
  • Ability to operate, troubleshoot and sanitize all equipment associated with the sandwich line.
  • Work with the Production Manager to manage line labor and nitrogen usage.
  • Ensure compliance among staff with all Food Safety, HAACP, GMP’s and company policies.
  • Ensure completion of all appropriate record keeping and manufacturing documentation.
  • Continuously drive process and throughput improvements.
  • Work to continuously improve the working conditions and safety of all staff.


Physical Requirements and Personality Traits:


This position is a production team position within a food manufacturing environment which may at times require the following:


  • Ability to communicate effectively while maintaining a semi-casual relationship with staff (We like to have fun while we work!)
  • Ability to think quickly and effectively when production issues occur
  • Willingness / ability to adapt own schedule to ensure adequate staff coverage.
  • Ability to perform repetitive motion and fine finger manipulation throughout the shift.
  • Ability to stand and walk for long periods of time throughout a shift.
  • Occasional lifting up to 50 lbs.
  • Occasional work in a cold storage environment.


Equipment and Machinery frequently used:


  • Production Equipment: Taylor soft serve machines, continuous ice cream freezer, semi-automated ice cream depositing line, box sealer, continuous band heat sealers, walk-in and reach-in freezers, cryogenic tunnel freezer, band heat sealer
  • Sanitation equipment: Automated commercial dishwasher, brooms, mops, sanitation chemical applicators, sanitation chemicals
  • Workstation computer and printer
  • Other materials designated as necessary for the Ruby Jewel production process system


Education, prior work experience and specialized skills and knowledge:


  • Previous food manufacturing experience.
  • Some level of mechanical aptitude preferred.
  • Ability to comprehend, speak, and read English. Bilingual language capability in English and Spanish a plus.


Ruby Jewel, LLC is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.

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  • Location
    Portland, Oregon
  • Department
    Production
  • Employment Type
    Full time non-exempt
  • Minimum Experience
    Mid-level
  • Compensation
    Negotiable