Our mission at Ruby Jewel is to foster happy memories by building a community & becoming your favorite ice cream experience. We do this by providing exceptional ice cream sandwiches, exemplary service, and a welcome and clean environment. At Ruby Jewel, we are guided by integrity in our traditional methods, thoughtful sourcing of the best local ingredients, and care for one another.
The Jewel Bus Brand Ambassador is expected to drive excitement, brand awareness and product knowledge at our mobile locations, while providing excellent customer service to our guests. The function of this position is driving consumer engagement through purchases, sampling, couponing, premiums, etc.. while promoting the Ruby Jewel brand and our mission. The Jewel Bus Brand Ambassador should possess the ability to work independently and as a team player with the intention to grow and develop within the company. Excellent communication, reliable/dependable availability and an out-going personality are imperative in this environment. The Jewel Bus Brand Ambassador is expected to continually look for ways to develop their consumer engagement skills and product knowledge through continued learning with the support of Ruby Jewel’s management and leadership team.
Essential Skills and Functions
- Deliver an outstanding Ruby Jewel experience that enhances customer loyalty and strengthens our customer base.
- Have excellent communication skills and be willing to adhere to the Ruby Jewel brand expectations.
- Have a consistent, professional and friendly attitude and demeanor, and understand the importance of consumer engagement and event marketing.
- Promote Ruby Jewel products thoughtfully while following marketing campaigns to drive sales.
- Represent the Ruby Jewel brand at launches, through seasonal programs, and events.
- Possess math, and cash handling skills, create deposits and verify tills.
- Understand food sanitation & safety guidelines.
- Support, foster and influence a knowledge-based learning environment where positive and constructive feedback is given to staff with the intention to improve overall performance.
- Ability to display integrity and professionalism while working independently or with a team of Brand Ambassadors.
- Develop product knowledge and expertise, and able to share that information with customers and colleagues.
- Highly focused on driving consumer engagement and building Ruby Jewel brand awareness and knowledge.
- Willingness to work in a mobile marketing environment.
- Able to work evenings, weekends (must be available Saturday & Sunday) and holidays.
- Maintain a clean, upbeat environment while performing all work tasks
- Must be a committed team player.
- Demonstrates the ability to relay information from being coached, trained and mentored by Retail Operations and HQ leadership.
- Able to carry out instructions and motivate the Brand Ambassador team to perform at their very best.
- Must be energetic, approachable, and have an outgoing attitude.
- Must display professionalism while representing the Ruby Jewel brand.
- Must be able to stand for long periods of time.
- Must be able to lift up to 30 pounds and 50 pounds with assistance.
- Valid food handlers license.
- Dependable and reliable transportation, as well as an ability to travel locally.
- Flexibility for growth with the company and the position.
- Have fun while working for an awesome company while serving ICE CREAM!! Yum.
Ruby Jewel, LLC is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, religion, disability, genetic information, sexual orientation, veteran status, or marital status.